Some host users may complain about the loading speed of our hosted 123livehelp. In this case, you are suggested to use your own server to load most of the statics resources to speed loading up. (Though not recommended, as when the hosted 123livehelp needs upgrade, it's inconvenient for users to replace these files in local server.) Here is howto.

Firstly, download 123livehelp trial edition and install locally, copy the folder <123livehelp_installation_DIR>/html to the root path of your web server (Apache or IIS). Then you can configure the chat client virtual directory to http://yourhost/123livehelp for instance.

Now, the generated code for live chat status can be updated by replacing the server and client directories separately. Firstly update server: replace the two #your group name# with your host ID and it's very important, cause live_status.js needs to dynamically connect to server to get data. Secondly update client: replace the client directory with http://yourhost/123livehelp.

<!-- 123LIVEHELP CODE BEGIN-->
<link href="http://yourhost/123livehelp/css/style.css" rel="stylesheet" type="text/css" />
<script language="javascript" src="http://host10.123livehelp.com/html/live_status.php?group=#your group name#"></script>
<script language="javascript" src="http://yourhost/123livehelp/123livehelp.js"></script>
<script language="javascript">
var button_type = BUTTON_TYPE_IMAGE;
var online_display = "http://yourhost/123livehelp/img/online.jpg";
var offline_display = "http://yourhost/123livehelp/img/offline.jpg";
var button_assign_type = BUTTON_ASSIGN_NULL;
var chat_window_skin = "violet";
var chat_window_width = 495;
var chat_window_height = 440;
var enable_invitation = true;
var invitation_popup_type = INVITATION_STYLE_SLIDEDOWN;
var invitation_skin = INVITATION_STYLE_BROWN;
var invitation_dept_id = 1;
var define_url = "http://yourhost/123livehelp";
var init_group = "#your group name#";
livehelp();
</script>
<!-- 123LIVEHELP CODE END-->