123 Live Help is a web-based live support software designed for sales representatives or live support staff to engage in one-to-one chat with web site visitors. It is implemented with a Java server and a Flash client. Visitors may be queued until a live supporter is available for chatting. A chat may be transferred from one supporter to another. Frequently used responses can be predefined for quick use. Chatting with multiple people at once is supported.

It can boost online revenues and shorten sales cycle. The web-based flash live chat client shows your customer the status of your live supporters. The java server is full-featured with rock stability.