<?xml version="1.0" encoding="UTF-8"?>
<LANG>
  <LANG-NAME>English</LANG-NAME>
  <MAIN-FORM>
    <TITLE>Operator Panel</TITLE>
    <MENU-STRIP01>Logout</MENU-STRIP01>
    <MENU-STRIP02>Status</MENU-STRIP02>
    <MENU-STRIP03>Information</MENU-STRIP03>
    <MENU-STRIP04>Exit</MENU-STRIP04>
    <MENU-STRIP1>Control</MENU-STRIP1>
    <MENU-STRIP10>Pick Up</MENU-STRIP10>
    <MENU-STRIP11>Invite</MENU-STRIP11>
    <MENU-STRIP12>Co-browsing</MENU-STRIP12>
    <MENU-STRIP13>Next User</MENU-STRIP13>
    <MENU-STRIP14>Previous User</MENU-STRIP14>
    <MENU-STRIP2>View</MENU-STRIP2>
    <MENU-STRIP20>My Profile</MENU-STRIP20>
    <MENU-STRIP3>Tools</MENU-STRIP3>
    <MENU-STRIP30>Search</MENU-STRIP30>
    <MENU-STRIP31>Report</MENU-STRIP31>
    <MENU-STRIP32>Options</MENU-STRIP32>
    <MENU-STRIP33>Offline Message Box</MENU-STRIP33>
    <MENU-STRIP34>Language</MENU-STRIP34>
    <MENU-STRIP340>Default</MENU-STRIP340>
    <MENU-STRIP341>English</MENU-STRIP341>
    <MENU-STRIP342>Simplified Chinese</MENU-STRIP342>
    <MENU-STRIP4>Canned Stuff</MENU-STRIP4>
    <MENU-STRIP40>Canned Messages</MENU-STRIP40>
    <MENU-STRIP5>Help</MENU-STRIP5>
    <MENU-STRIP50>User's Manual</MENU-STRIP50>
    <MENU-STRIP51>Check For Updates</MENU-STRIP51>
    <MENU-STRIP52>About</MENU-STRIP52>
    <TOOL-SRIP00>Logout</TOOL-SRIP00>
    <TOOL-SRIP01>My Profile</TOOL-SRIP01>
    <TOOL-SRIP02>Account</TOOL-SRIP02>
    <TOOL-SRIP03>Search</TOOL-SRIP03>
    <TOOL-SRIP04>Status</TOOL-SRIP04>
    <TOOL-SRIP10>Pick Up</TOOL-SRIP10>
    <TOOL-SRIP11>Invite</TOOL-SRIP11>
    <TOOL-SRIP12>Co-browsing</TOOL-SRIP12>
    <TOOL-SRIP13>Next</TOOL-SRIP13>
    <TOOL-SRIP14>Previous</TOOL-SRIP14>
    <TOOL-SRIP15>Admin Panel</TOOL-SRIP15>
    <TOOL-SRIP16>Message</TOOL-SRIP16>
    <USER-TABLE-CONTROL0>Customer</USER-TABLE-CONTROL0>
    <CUSTOMER-LIST-VIEW0>User Name</CUSTOMER-LIST-VIEW0>
    <CUSTOMER-LIST-VIEW1>Question</CUSTOMER-LIST-VIEW1>
    <CUSTOMER-LIST-VIEW2>Status</CUSTOMER-LIST-VIEW2>
    <CUSTOMER-LIST-VIEW3>Operator</CUSTOMER-LIST-VIEW3>
    <CUSTOMER-LIST-VIEW4>Department</CUSTOMER-LIST-VIEW4>
    <CUSTOMER-LIST-VIEW5>Start Time</CUSTOMER-LIST-VIEW5>
    <CUSTOMER-LIST-VIEW6>Waiting Time</CUSTOMER-LIST-VIEW6>
    <CUSTOMER-LIST-VIEW7>Chat Time</CUSTOMER-LIST-VIEW7>
    <CUSTOMER-LIST-VIEW8>IP</CUSTOMER-LIST-VIEW8>
    <CUSTOMER-LIST-VIEW9>Location</CUSTOMER-LIST-VIEW9>
    <CUSTOMER-LIST-VIEW10>OS</CUSTOMER-LIST-VIEW10>
    <CUSTOMER-LIST-VIEW11>Browser</CUSTOMER-LIST-VIEW11>
    <CUSTOMER-LIST-VIEW12>Referrer Page</CUSTOMER-LIST-VIEW12>
    <USER-TABLE-CONTROL1>Visitor</USER-TABLE-CONTROL1>
    <VISITOR-LIST-VIEW0>User ID or IP</VISITOR-LIST-VIEW0>
    <VISITOR-LIST-VIEW1>Status</VISITOR-LIST-VIEW1>
    <VISITOR-LIST-VIEW2>Current Page</VISITOR-LIST-VIEW2>
    <VISITOR-LIST-VIEW3>Time on Site</VISITOR-LIST-VIEW3>
    <VISITOR-LIST-VIEW4>Location</VISITOR-LIST-VIEW4>
    <VISITOR-LIST-VIEW5>Referrer Page</VISITOR-LIST-VIEW5>
    <USER-TABLE-CONTROL2>Operator</USER-TABLE-CONTROL2>
    <OPERATOR-LIST-VIEW0>Username</OPERATOR-LIST-VIEW0>
    <OPERATOR-LIST-VIEW1>Status</OPERATOR-LIST-VIEW1>
    <OPERATOR-LIST-VIEW2>Department</OPERATOR-LIST-VIEW2>
    <USER-DETAIL-TAB-CONTROL0>Info</USER-DETAIL-TAB-CONTROL0>
    <USER-DETAIL-TAB-CONTROL1>Track</USER-DETAIL-TAB-CONTROL1>
    <USER-DETAIL-TAB-CONTROL2>Remark</USER-DETAIL-TAB-CONTROL2>
    <USER-DETAIL-TAB-CONTROL3>History</USER-DETAIL-TAB-CONTROL3>
    <CUSTOMER-INFO-LABEL0>General</CUSTOMER-INFO-LABEL0>
    <CUSTOMER-INFO-LABEL1>User ID</CUSTOMER-INFO-LABEL1>
    <CUSTOMER-INFO-LABEL2>Question</CUSTOMER-INFO-LABEL2>
    <CUSTOMER-INFO-LABEL3>IP</CUSTOMER-INFO-LABEL3>
    <CUSTOMER-INFO-LABEL4>Location</CUSTOMER-INFO-LABEL4>
    <CUSTOMER-INFO-LABEL5>Time Zone</CUSTOMER-INFO-LABEL5>
    <CUSTOMER-INFO-LABEL6>Language</CUSTOMER-INFO-LABEL6>
    <CUSTOMER-INFO-LABEL7>Current Page</CUSTOMER-INFO-LABEL7>
    <CUSTOMER-INFO-LABEL8>Browser</CUSTOMER-INFO-LABEL8>
    <CUSTOMER-INFO-LABEL9>Resolution</CUSTOMER-INFO-LABEL9>
    <CUSTOMER-INFO-LABEL10>Status</CUSTOMER-INFO-LABEL10>
    <CUSTOMER-INFO-LABEL11>Status</CUSTOMER-INFO-LABEL11>
    <CUSTOMER-INFO-LABEL12>Operator ID</CUSTOMER-INFO-LABEL12>
    <CUSTOMER-INFO-LABEL13>Start Time</CUSTOMER-INFO-LABEL13>
    <CUSTOMER-INFO-LABEL14>Referrer Url</CUSTOMER-INFO-LABEL14>
    <OPERATOR-INFO-LABEL0>User ID</OPERATOR-INFO-LABEL0>
    <OPERATOR-INFO-LABEL1>Department</OPERATOR-INFO-LABEL1>
    <VISITOR-INFO-LABEL0>User ID</VISITOR-INFO-LABEL0>
    <VISITOR-INFO-LABEL1>Nickname</VISITOR-INFO-LABEL1>
    <VISITOR-INFO-LABEL2>IP</VISITOR-INFO-LABEL2>
    <VISITOR-INFO-LABEL3>Current Page</VISITOR-INFO-LABEL3>
    <VISITOR-INFO-LABEL4>Location</VISITOR-INFO-LABEL4>
    <VISITOR-INFO-LABEL5>Login Time</VISITOR-INFO-LABEL5>
    <USER-DETAIL-HISTORY-LIST-VIEW0>Login Time</USER-DETAIL-HISTORY-LIST-VIEW0>
    <USER-DETAIL-HISTORY-LIST-VIEW1>Question</USER-DETAIL-HISTORY-LIST-VIEW1>
    <USER-DETAIL-HISTORY-LIST-VIEW2>
      Messages
    </USER-DETAIL-HISTORY-LIST-VIEW2>
    <USER-DETAIL-HISTORY-LIST-VIEW3>Department</USER-DETAIL-HISTORY-LIST-VIEW3>
    <USER-DETAIL-HISTORY-LIST-VIEW4>Pickup Time</USER-DETAIL-HISTORY-LIST-VIEW4>
    <USER-DETAIL-HISTORY-LIST-VIEW5>End Time</USER-DETAIL-HISTORY-LIST-VIEW5>
    <USER-DETAIL-HISTORY-LIST-VIEW6>Referring URL</USER-DETAIL-HISTORY-LIST-VIEW6>
    <USER-DETAIL-HISTORY-TAB-CONTORL0>Track</USER-DETAIL-HISTORY-TAB-CONTORL0>
    <USER-DETAIL-HISTORY-TAB-CONTORL1>Record</USER-DETAIL-HISTORY-TAB-CONTORL1>
    <TOOLSTRIP30>Keyword</TOOLSTRIP30>
    <TOOLSTRIP31>Search</TOOLSTRIP31>
    <STATUS-STRIP0>For Help, Press F1</STATUS-STRIP0>
    <LOGGED-IN>logged in</LOGGED-IN>
    <CHAT>Chat</CHAT>
    <WAIT>Waiting</WAIT>
    <LOST>Lost connection</LOST>
    <INVITED>Invited</INVITED>
    <NEED-INVITE>Waiting</NEED-INVITE>
    <NONE>None</NONE>
    <SYSTEM-INFO-TITLE>System Information</SYSTEM-INFO-TITLE>
    <SYSTEM-INFO0>Resume Chat</SYSTEM-INFO0>
    <SYSTEM-INFO1>Conversation was ended.</SYSTEM-INFO1>
    <SYSTEM-INFO2>This customer has accepted your invitation!</SYSTEM-INFO2>
    <TOOLSTRIP0-TITLE>Chat Tool</TOOLSTRIP0-TITLE>
    <TOOLSTRIP1-TITLE>Operator Tool</TOOLSTRIP1-TITLE>
    <TOOLSTRIP4-TITLE>Login Tool</TOOLSTRIP4-TITLE>
    <COLOR-DROPDOWN-TITLE>Style</COLOR-DROPDOWN-TITLE>
    <COLOR-DROPDOWN-LABLE>Custom scheme</COLOR-DROPDOWN-LABLE>
    <COLOR-DROPDOWN1>Theme Colors</COLOR-DROPDOWN1>
    <COLOR-DROPDOWN2>Standard Colors</COLOR-DROPDOWN2>
    <COLOR-DROPDOWN3>More Colors</COLOR-DROPDOWN3>
    <CUSTOM-MESSAGES>Custom Messages</CUSTOM-MESSAGES>
    <CONTEXT-MENU1>Copy</CONTEXT-MENU1>
    <UPDATE_COMPELETE>Version detecting is done.</UPDATE_COMPELETE>
    <UPDATE_COMPELETE_MESSAGE>No need to update,The current version is the latest</UPDATE_COMPELETE_MESSAGE>
    <UPDATE_COMPELETE_MESSAGE2>You current %device% version is</UPDATE_COMPELETE_MESSAGE2>
    <UPDATE_COMPELETE_MESSAGE3>You needn't to be updated</UPDATE_COMPELETE_MESSAGE3>
    <UPDATE_COMPELETE_MESSAGE4>%device% needs to be updated</UPDATE_COMPELETE_MESSAGE4>
    <UPDATE_COMPELETE_MESSAGE5>The latest %device% version is</UPDATE_COMPELETE_MESSAGE5>
    <UPDATE_COMPELETE_MESSAGE6>You can click </UPDATE_COMPELETE_MESSAGE6>
    <UPDATE_COMPELETE_MESSAGE7>to get the lastest version</UPDATE_COMPELETE_MESSAGE7>
    <UPDATE_DEVICE_SERVER>Server</UPDATE_DEVICE_SERVER>
    <UPDATE_DEVICE_CLIENT>Client</UPDATE_DEVICE_CLIENT>
    <UPDATE_THIS>this</UPDATE_THIS>
    <COLOR-ORCHILDBLUE>Orchid Blue</COLOR-ORCHILDBLUE>
    <COLOR-CLEAN>Clean</COLOR-CLEAN>
    <COLOR-ICEBLUE>Ice Blue</COLOR-ICEBLUE>
    <COLOR-OLIVEDRABS>Olive Drabs</COLOR-OLIVEDRABS>
    <COLOR-BLUEBERRY>Blue Berry</COLOR-BLUEBERRY>
    <COLOR-CAPPUCCINO>Cappuccino</COLOR-CAPPUCCINO>
    <COLOR-PEACOCKBLUE>Peacock Blue</COLOR-PEACOCKBLUE>
    <COLOR-HEAVYMETAL>Heavy Metal</COLOR-HEAVYMETAL>
    <COLOR-RUBYRED>Ruby Red</COLOR-RUBYRED>
    <REF-VISIT>Direct Visit/Bookmark</REF-VISIT>
    <PUSH-URL-TO>You have push %URL% to %CUSTOMER%</PUSH-URL-TO>
    <COLOR-DEFAULT1>Blue</COLOR-DEFAULT1>
    <COLOR-DEFAULT2>Black</COLOR-DEFAULT2>
    <COLOR-DEFAULT3>Silver</COLOR-DEFAULT3>
    <COLOR-DEFAULT4>Vista glass</COLOR-DEFAULT4>
  </MAIN-FORM>
  <CHAT-PANEL>
    <TOOL-STRIP00>Transfer</TOOL-STRIP00>
    <TOOL-STRIP10>Kick</TOOL-STRIP10>
    <TOOL-STRIP20>Ban</TOOL-STRIP20>
    <TOOL-STRIP21>ID</TOOL-STRIP21>
    <TOOL-STRIP22>IP</TOOL-STRIP22>
    <TOOL-STRIP30>Close</TOOL-STRIP30>
    <TOOL-STRIP40>Publish Video</TOOL-STRIP40>
    <TOOL-STRIP41>Stop Video</TOOL-STRIP41>
    <CAM-OPTION>Camera Option</CAM-OPTION>
    <FLASH-MESSAGE0>If you can see this message, please change your flash settings to allow camera, or your camera could not work. This message box will close in a few seconds.</FLASH-MESSAGE0>
    <SEND>Send</SEND>
    <CONTEX-MENU0>Copy</CONTEX-MENU0>
    <CONTEX-MENU1>Paste</CONTEX-MENU1>
    <CONTEX-MENU2>Select All</CONTEX-MENU2>
    <COLOR-DROPDOWN1>Theme Colors</COLOR-DROPDOWN1>
    <COLOR-DROPDOWN2>Standard Colors</COLOR-DROPDOWN2>
    <COLOR-DROPDOWN3>More Colors</COLOR-DROPDOWN3>
    <ME>Me</ME>
    <TOOL-TIP0>The max length of current message is</TOOL-TIP0>
    <TOOL-TIP1>You can change it at the admin panel :)</TOOL-TIP1>
  </CHAT-PANEL>
  <INFO-FORM>
    <TITLE>Information</TITLE>
    <GROUP0>Password</GROUP0>
    <GROUP1>Account</GROUP1>
    <GROUP0-LABEL0>Username</GROUP0-LABEL0>
    <GROUP0-LABEL1>Old Password</GROUP0-LABEL1>
    <GROUP0-LABEL2>New Password</GROUP0-LABEL2>
    <GROUP0-LABEL3>Confirm Password</GROUP0-LABEL3>
    <GROUP0-BUTTON0>OK</GROUP0-BUTTON0>
    <GROUP0-BUTTON1>Cancel</GROUP0-BUTTON1>
    <GROUP1-LABEL0>Name</GROUP1-LABEL0>
    <GROUP1-LABEL1>Department</GROUP1-LABEL1>
    <GROUP1-LABEL2>Rate</GROUP1-LABEL2>
    <GROUP1-LABEL3>Status</GROUP1-LABEL3>
    <GROUP1-STATUS-LABEL0>Online</GROUP1-STATUS-LABEL0>
    <GROUP1-BUTTON0>OK</GROUP1-BUTTON0>
    <GROUP1-BUTTON1>Cancel</GROUP1-BUTTON1>
  </INFO-FORM>
  <CANNED-FORM>
    <TITLE>Canned Messages</TITLE>
    <BUTTON0>Add Folder</BUTTON0>
    <BUTTON1>Add Message</BUTTON1>
    <BUTTON2>Remove</BUTTON2>
    <BUTTON3>Send</BUTTON3>
  </CANNED-FORM>
  <OPTION-FORM>
    <TITLE>Options</TITLE>
    <GROUP-BOX0>Connection Settings</GROUP-BOX0>
    <TABPAGE0>Connection Settings</TABPAGE0>
    <TABPAGE0-LABEL0>Server Address</TABPAGE0-LABEL0>
    <TABPAGE0-LABEL1>TCP Port</TABPAGE0-LABEL1>
    <TABPAGE0-LABEL2>HTTP Port</TABPAGE0-LABEL2>
    <TABPAGE0-LABEL3>Secondary Server Address</TABPAGE0-LABEL3>
    <TABPAGE0-LABEL4>Secondary TCP Port</TABPAGE0-LABEL4>
    <TABPAGE0-LABEL5>HTTP Address</TABPAGE0-LABEL5>
    <TABPAGE0-LABEL6>Show advance option</TABPAGE0-LABEL6>
    <TABPAGE0-LABEL7>Show basic option</TABPAGE0-LABEL7>
    <GROUP1>Advanced Settings</GROUP1>
    <BUTTON0>OK</BUTTON0>
    <BUTTON1>Cancel</BUTTON1>
    <MSG0>Please fill in all fields!</MSG0>
    <MSG1>Please fill in a correct TCP port!</MSG1>
    <MSG2>Please fill in a correct HTTP port!</MSG2>
    <MSG3>The setting has been changed but it won't take effect until next reboot. Do you need to restart now?</MSG3>
  </OPTION-FORM>
  <SEARCH-FORM>
    <TITLE>Search Panel</TITLE>
    <GROUP-BOX0>Input</GROUP-BOX0>
    <GROUP-BOX1>Result</GROUP-BOX1>
    <LEBEL0>Customer</LEBEL0>
    <LEBEL1>Operator</LEBEL1>
    <LEBEL2>Department</LEBEL2>
    <LEBEL3>Start Date</LEBEL3>
    <LEBEL4>End Date</LEBEL4>
    <LEBEL5>Keyword</LEBEL5>
    <COMBO-BOX0>All Departments</COMBO-BOX0>
    <BUTTON0>Search</BUTTON0>
    <SEARCH-RESULT-LIST-VIEW0>Customer</SEARCH-RESULT-LIST-VIEW0>
    <SEARCH-RESULT-LIST-VIEW1>Operator</SEARCH-RESULT-LIST-VIEW1>
    <SEARCH-RESULT-LIST-VIEW2>Department</SEARCH-RESULT-LIST-VIEW2>
    <SEARCH-RESULT-LIST-VIEW3>Question</SEARCH-RESULT-LIST-VIEW3>
    <SEARCH-RESULT-LIST-VIEW4>Location</SEARCH-RESULT-LIST-VIEW4>
    <SEARCH-RESULT-LIST-VIEW5>Login Time</SEARCH-RESULT-LIST-VIEW5>
    <SEARCH-RESULT-LIST-VIEW6>Duration</SEARCH-RESULT-LIST-VIEW6>
    <SEARCH-RESULT-LIST-VIEW7>Messages</SEARCH-RESULT-LIST-VIEW7>
    <SEARCH-RESULT-LIST-VIEW8>IP</SEARCH-RESULT-LIST-VIEW8>
    <SEARCH-RESULT-LIST-VIEW9>Browser</SEARCH-RESULT-LIST-VIEW9>
    <SEARCH-RESULT-LIST-VIEW10>Resolution</SEARCH-RESULT-LIST-VIEW10>
    <TAB-PAGE0>Chat history</TAB-PAGE0>
    <TAB-PAGE1>Detail info</TAB-PAGE1>
    <TAB-PAGE1-TITLE1>General</TAB-PAGE1-TITLE1>
    <TAB-PAGE1-TITLE2>Custom Messages</TAB-PAGE1-TITLE2>
    <CONTEXT-MENU1>Copy</CONTEXT-MENU1>
  </SEARCH-FORM>
  <LOGIN-FORM>
    <TITLE>Operator Login</TITLE>
    <LABEL0>Username</LABEL0>
    <LABEL1>Password</LABEL1>
    <LABEL2>Host ID</LABEL2>
    <CHECK-BOX1>Save Username</CHECK-BOX1>
    <CHECK-BOX2>Save Password</CHECK-BOX2>
    <BUTTON0>Login</BUTTON0>
    <BUTTON1>Cancel</BUTTON1>
    <BUTTON2>Settings</BUTTON2>
    <STATUS0>Invalid username or password!</STATUS0>
    <STATUS1>Live Help Server hasn't been started yet!</STATUS1>
    <STATUS2>Connecting to the server...</STATUS2>
    <STATUS3>Error in loading languages!</STATUS3>
    <STATUS4>Loading Languages...</STATUS4>
    <STATUS5>Login Successfully!</STATUS5>
    <STATUS6>Welcome to use the 123 Live Help!</STATUS6>
    <STATUS7>Please enter the username and password!</STATUS7>
    <STATUS8>Host ID error!</STATUS8>
    <STATUS9>Wrong client version!</STATUS9>
    <MAXIMUN-SEATS>The number of operator has reached to the max value!</MAXIMUN-SEATS>
    <GROUP-NOT-EXSIT>This group is not exist</GROUP-NOT-EXSIT>
    <GROUP-EXPIRED>This group is expired</GROUP-EXPIRED>
  </LOGIN-FORM>
  <TRANSFER-FORM>
    <TITLE>Transfer Customer</TITLE>
    <GROUP0>Online Operator List</GROUP0>
    <BUTTON0>Transfer</BUTTON0>
    <BUTTON1>Cancel</BUTTON1>
  </TRANSFER-FORM>
  <INVITE-MSG-FORM>
    <TITLE>Greeting Message</TITLE>
    <GROUP0>Greeting Message</GROUP0>
    <BUTTON0>Send</BUTTON0>
    <BUTTON1>Cancel</BUTTON1>
    <DEFAULT-MSG>Hello, Can I help you?</DEFAULT-MSG>
  </INVITE-MSG-FORM>
  <OFFLINE-MESSAGE-FROM>
    <TITLE>Offline Customer Message</TITLE>
    <MSG-STATUS0>Unread</MSG-STATUS0>
    <MSG-STATUS1>Read</MSG-STATUS1>
    <MSG-STATUS2>Replied</MSG-STATUS2>
    <TOOL-STRIP0>Reply</TOOL-STRIP0>
    <TOOL-STRIP1>Mark as read</TOOL-STRIP1>
    <TOOL-STRIP2>Mark as unread</TOOL-STRIP2>
    <TOOL-STRIP3>Delete</TOOL-STRIP3>
    <OFFLINE-MSG-LIST-VIEW0>Customer ID</OFFLINE-MSG-LIST-VIEW0>
    <OFFLINE-MSG-LIST-VIEW1>Subject</OFFLINE-MSG-LIST-VIEW1>
    <OFFLINE-MSG-LIST-VIEW2>Email</OFFLINE-MSG-LIST-VIEW2>
    <OFFLINE-MSG-LIST-VIEW3>Send Time</OFFLINE-MSG-LIST-VIEW3>
    <OFFLINE-MSG-LIST-VIEW4>Department</OFFLINE-MSG-LIST-VIEW4>
    <OFFLINE-MSG-LIST-VIEW5>Status</OFFLINE-MSG-LIST-VIEW5>
    <OFFLINE-MSG-LIST-VIEW6>Operator</OFFLINE-MSG-LIST-VIEW6>
    <STATUS-LABEL0>Reading data from the server...</STATUS-LABEL0>
    <REPLY-TEMPLETE>On %sendTime%, %customerID% (%email%) wrote:</REPLY-TEMPLETE>
  </OFFLINE-MESSAGE-FROM>
  <NEW-OPTION-FORM>
    <TITLE>Options</TITLE>
    <TREE-NODE00>Connection Settings</TREE-NODE00>
    <TREE-NODE10>Alert</TREE-NODE10>
    <TREE-NODE20>Other</TREE-NODE20>
    <BUTTON0>OK</BUTTON0>
    <BUTTON1>Cancel</BUTTON1>
    <STATUS0>Option Setting Saved!</STATUS0>
    <STATUS1>You must reboot your computer for the changes to take effect. Do you want to restart now?</STATUS1>
    <PANEL-BUTTON0>Apply</PANEL-BUTTON0>
    <PANEL-BUTTON1>Restore Defaults</PANEL-BUTTON1>
  </NEW-OPTION-FORM>
  <CONNECTION-PANEL>
    <TITLE>Connection Settings</TITLE>
    <LABEL0>Server Address</LABEL0>
    <LABEL1>TCP Port</LABEL1>
    <LABEL2>HTTP Port</LABEL2>
    <LABEL3>Secondary Server Address</LABEL3>
    <LABEL4>Secondary TCP Port</LABEL4>
    <LABEL5>HTTP Address</LABEL5>
    <GROUP0>Connection Settings</GROUP0>
    <GROUP1>Advanced Settings</GROUP1>
  </CONNECTION-PANEL>
  <ALERT-PANEL>
    <TITLE>Alert</TITLE>
    <GROUP0>Customer</GROUP0>
    <GROUP1>Message</GROUP1>
    <LABEL0>Customer login  indicator</LABEL0>
    <LABEL1>Customer logout  indicator</LABEL1>
    <LABEL2>Customer message  indicator</LABEL2>
    <CHECKBOX0>Play sound notification when a customer logs in</CHECKBOX0>
    <CHECKBOX1>Play sound notification when a customer logs out</CHECKBOX1>
    <CHECKBOX2>Play sound notification when a new message arrives</CHECKBOX2>
    <TYPE0>None</TYPE0>
    <TYPE1>Image</TYPE1>
    <TYPE2>Bubble</TYPE2>
    <MSG0>Guest is calling!</MSG0>
    <MSG1>Can you help me?</MSG1>
    <MSG2>Guest has left!</MSG2>
    <MSG3>Guest</MSG3>
    <MSG4>Messages</MSG4>
  </ALERT-PANEL>
  <OTHER-PANEL>
    <TITLE>Other</TITLE>
    <GROUP0>Invite</GROUP0>
    <GROUP1>Date Time Format</GROUP1>
    <LABEL0>Auto Invite Delay Time (s)</LABEL0>
    <LABEL1>Invite Message</LABEL1>
    <LABEL2>Date Time Format</LABEL2>
    <CHECK-BOX0>Enable Auto Invite</CHECK-BOX0>
    <CHECK-BOX1>Enable Random Invite Message</CHECK-BOX1>
    <BUTTON0>Remove</BUTTON0>
    <BUTTON1>Add</BUTTON1>
    <DEFAULT-MSG>Hello, what can I do for you?</DEFAULT-MSG>
    <MSG0>Please input the content of the new invitation message!</MSG0>
  </OTHER-PANEL>
  <ALERT-MESSAGES>
    <TITLE>Information</TITLE>
    <EMPTY-PASSWORD>Please enter your password!</EMPTY-PASSWORD>
    <INCORRECT-PASSWORD>The new password doesn't match the confirm one</INCORRECT-PASSWORD>
    <EMPTY-SEND-PASSAGE>The message can not be empty!</EMPTY-SEND-PASSAGE>
    <NO-SERACH-RESULT>No record!</NO-SERACH-RESULT>
    <PICKUP-CHATTING-CUSTOMER>This customer has been picked up by another operator!</PICKUP-CHATTING-CUSTOMER>
    <ANOTHER-OPERATOR-LOGIN>Some other operator has logged in with this account!</ANOTHER-OPERATOR-LOGIN>
    <ACCEPT-TRANSFER>%operator% transferred %customer% to you!</ACCEPT-TRANSFER>
    <OTHER-OPERATOR-OFFLINE>No more operator is online now!</OTHER-OPERATOR-OFFLINE>
    <LOGOUT>Are you sure to logout?</LOGOUT>
    <EXIT>Are you sure to exit 123 live help?</EXIT>
    <CALLING>Need help!</CALLING>
    <DEFAULT-QUESTION>Click to open operator panel.</DEFAULT-QUESTION>
    <CUSTOMER-LEAVE>left!</CUSTOMER-LEAVE>
    <LANGUAGE-CHANGED>The language changes won't take effect until next reboot.\nDo you want to restart now?</LANGUAGE-CHANGED>
    <CLOSE-CONVERSATION>Are you sure to finish this conversation?</CLOSE-CONVERSATION>
    <EMPTY-CANNED-FOLDER-NAME>Please enter the name of the folder!</EMPTY-CANNED-FOLDER-NAME>
    <EMPTY-PREDEFINED-MESSAGE>Please define a message!</EMPTY-PREDEFINED-MESSAGE>
    <CONFIRM-DEL-PREDEFINED-MESSAGE>Are you sure to delete this message?</CONFIRM-DEL-PREDEFINED-MESSAGE>
    <SEND-PREDEFINED-MESSAGE-UNSELECTED>Please select a message to send!</SEND-PREDEFINED-MESSAGE-UNSELECTED>
    <BAN-ID-SUCCESS>User was banned successfully!</BAN-ID-SUCCESS>
    <BAN-IP-SUCCESS>An IP was banned successfully!</BAN-IP-SUCCESS>
    <BAN-ID-ERR>Failed to ban a user!</BAN-ID-ERR>
    <BAN-IP-ERR>Failed to ban an IP!</BAN-IP-ERR>
    <KICK>Are you sure to kick out this user?</KICK>
    <BAN>Are you sure to ban this IP?</BAN>
    <RATE>%customerID% gave you a score of %credit%</RATE>
    <ERROR-FONT-STYLE>This font doesn't support the style!</ERROR-FONT-STYLE>
    <ERROR-INVITE-MSG>An empty message can't be sent out!</ERROR-INVITE-MSG>
    <SELECT-NO-OFFLINE-MSG>Please select at least one offline message!</SELECT-NO-OFFLINE-MSG>
    <DISCARD-REPLY-OFFLINE-MSG>Are you sure to discard the reply?</DISCARD-REPLY-OFFLINE-MSG>
    <DELETE-OFFLINE-MSG>Are you sure to delete the selected message(s)?</DELETE-OFFLINE-MSG>
    <NOT-AUTH>You're not entitled to do it because it's a demo version!</NOT-AUTH>
    <BACK-TO-DEFAULT>Are you sure to restore the default settings ?</BACK-TO-DEFAULT>
    <REMOVE-INVITE-MSG>Are you sure to remove this invite message?</REMOVE-INVITE-MSG>
    <REMOVE-ONLY-ONE-INVITE-MSG>This is the only one invite message, you could not remove it.</REMOVE-ONLY-ONE-INVITE-MSG>
    <CLOSE-VIDEO>Are you sure to close video to this customer?</CLOSE-VIDEO>
    <CHANGE-PWD-SUCCESS>Password is changed!</CHANGE-PWD-SUCCESS>
    <CHANGE-PWD-ERR>Change password ERROR!</CHANGE-PWD-ERR>
    <CANNED-NODE-FIRST>Please select a node first</CANNED-NODE-FIRST>
    <VER-NOT-SUPPORT>The Basic Edition you're using now doesn't support this function. If you want to activate it, please upgrade it to the standard one or above.</VER-NOT-SUPPORT>
    <CONNECTION-FAILED>Connecting to the 123 Live Help Chat Server failed, retry it?</CONNECTION-FAILED>
    <OK>OK</OK>
    <!-- added for 5.1 -->
    <DEMO-VERSION-DISCONNECT>You can upgrade your 123 Live Help Demo Edition to avoid this message in every 10 minutes.</DEMO-VERSION-DISCONNECT>
    <!-- end added  -->
    <!-- add for skype  -->
    <SKYPE-FORM-TITLE>Skype Form</SKYPE-FORM-TITLE>
    <SKYPE-ACTION-TITLE>Operations</SKYPE-ACTION-TITLE>
    <SKYPE-FRIENDS-TITLE>Skype Friends</SKYPE-FRIENDS-TITLE>
    <SKYPE-HISTORY-TITLE>History(Recent 10 callers)</SKYPE-HISTORY-TITLE>
    <SKYPE-SEARCH-TITLE>Search</SKYPE-SEARCH-TITLE>
    <SKYPE-CALL-BUTTON>Call</SKYPE-CALL-BUTTON>
    <SKYPE-INFO-BUTTON>User Profile</SKYPE-INFO-BUTTON>
    <SKYPE-MESSAGE-BUTTON>Sending Message</SKYPE-MESSAGE-BUTTON>
    <SKYPE-SEARCH-BUTTON>Search</SKYPE-SEARCH-BUTTON>
    <SKYPE-PROFILE-BUTTON>Profile</SKYPE-PROFILE-BUTTON>
    <SKYPE-HISTORY-BUTTON>History</SKYPE-HISTORY-BUTTON>
    <SKYPE-CONNECTING-MESSAGE>Connecting</SKYPE-CONNECTING-MESSAGE>
    <SKYPE-CONNECTED-MESSAGE>Connected</SKYPE-CONNECTED-MESSAGE>
    <SKYPE-DISCONNECTED-MESSAGE>Disconnect</SKYPE-DISCONNECTED-MESSAGE>
    <SKYPE-ACCESS-DENY-MESSAGE>Connection request denied</SKYPE-ACCESS-DENY-MESSAGE>
    <SKYPE-CALLIN-MESSAGE>A skype user is calling in</SKYPE-CALLIN-MESSAGE>
    <SKYPE-CALL-YOU-MESSAGE>Your call</SKYPE-CALL-YOU-MESSAGE>
    <SKYPE-IN-PROGRESS-MESSAGE>In calling process</SKYPE-IN-PROGRESS-MESSAGE>
    <SKYPE-CALL-TO-MESSAGE>Calling now, please wait</SKYPE-CALL-TO-MESSAGE>
    <SKYPE-ANSWER-MESSAGE>Double click to answer this call</SKYPE-ANSWER-MESSAGE>
    <SKYPE-NOT-CONNECTED>Unconnected</SKYPE-NOT-CONNECTED>
    <SKYPE-ADD-FRIEND>Add friends to skype</SKYPE-ADD-FRIEND>
    <SKYPE-ALREADY-FRIEND>Already a Skype Friend</SKYPE-ALREADY-FRIEND>
    <FLASH-FOR-IE>You should install Flash Player for IE first.</FLASH-FOR-IE>
    <SKYPE-DECLINE>Hang up</SKYPE-DECLINE>
    <SKYPE-CHAT-WITH-CUSTOM>Chatting with a skype user</SKYPE-CHAT-WITH-CUSTOM>
    <SKYPE-NOT-DETECT>No skype installed on your PC, Please install it first.</SKYPE-NOT-DETECT>
    <SKYPE-NOT-ANSWER>You cannot answer your own call.</SKYPE-NOT-ANSWER>
    <SKYPE-CAN-NOT-MONITOR>Only text chat is available</SKYPE-CAN-NOT-MONITOR>
    <SKYPE-USERS>Skype users</SKYPE-USERS>
    
    
    <!-- end added  -->
  </ALERT-MESSAGES>
</LANG>